|
How do I download my web
pages in my account?
- We provide 24-hour FTP access to your STATION
1 hosting account. In order to download your web documents in your
account, you will need to use a File Transfer Protocol (FTP) compliant
program ( client ). In addition, you will need to use your account
name and secret password. The FTP host address is
"www.station1.com", or "www.your_domain_name.com"
for Domain Name hosting accounts. Your FTP login will transfer you in
your own web space.
FrontPage users can upload their material using the Publish Wizard or
the FrontPage Explorer Publish feature.
Top >>
-
Where can I get an FTP
client?
- There are several available FTP client
programs. Some provide a graphical user interface and others use a
command line interface. In addition, there are several different
clients depending on your platform ( Windows, MacOS, Unix, etc. ).
Unix, Windows95, and Windows-NT users can use the ftp client included
with their operating system utilities. Mac users will need a copy of
FETCH. If you are looking for other available FTP clients, some
shareware versions can be found at these sites :
For information on how
to use these programs, click here.
Top >>
How do I view my web site?
- Each web account account is associated with a
Universal Resource Locator(URL). This is your unique address on the
Internet. URLs are in the form of an alias (i.e.
http://www.station1.com/your_account_name), or a Domain Name (i.e.
http://www.your_name.com). After you have downloaded your web
documents in your account, you may view them by pointing your browser
to the URL :
http://www.station1.com/your_account_name/document_name.html.
If you have your own domain name then you may also use the URL :
http://www.yourname.com/document.html. Please note
that your home page must be named "index.htm". Filenames can
be 32 characters long, and must have a ".htm" or
".html" extension. Your home page is the default document
that an Internet user sees, when accessing your URL. How do I use my
email accounts at Station 1?
Top >>
-
How do I use my email
accounts at Station 1?
- Before we can setup any email accounts you
will have to notify us with the type of email service you would like.
We offer two types of email accounts:
- Email Aliases
-
- When you have an email alias (i.e.
myname@yourcompanyname.com)
all email sent to that address is transparently forwarded to another
email address of your choice (i.e. myname@myisp.com).
This option provides the convenience of having multiple email
addresses, but one mailbox to check for all incoming email. If you
would like email aliases, you will have to provide us with the alias
name you would like, as well as, the address to which our mail server
will forward all email sent to your email alias.
- POP Accounts
-
- POP accounts are the equivalent of postoffice
mailboxes. All email sent to a POP account (i.e. joe@yourcompanyname.com)
, is kept in a private mailbox, accessible only by using a userid and
secret password. The userid is the name of the email account (i.e. joe)
and the password is your choice. If you are setting up POP
mailboxes, you will need to supply us with the preferred userids/names
and passwords. To pickup up your email from your POP account, you will
have to configure the INCOMING (or POP) mail server entry in your
email program. For domain name hosting accounts, this entry is your
domain name (i.e. www.yourcompanyname.com).
Otherwise your incoming POP server will be www.station1.com
In addition to the outgoing server settings, your e-mail
program must be configured to include the userid and password
that correspond to your POP account.
-
- Please note that although you may be receiving
email at STATION 1's mail servers, you will still need to use your
Internet Service Provider's (ISP) mail server for all outgoing email.
The address of this mail server must be included in all OUTGOING (or
SMTP) mail server configuration settings, for your email program. This
entry is typically in the form mail.myisp.com, and it is provided by
your ISP as part of your access service. Please contact your ISP for
this setting. The use of your ISP's SMPT server for your outgoing
emails, doesn't affect the email address you recipients see as the
sender's email address.
-
- To receive email at your POP mailbox, please
also ensure that any email settings referring to you e-mail or
"Reply-to" address, include the preferred POP address.
For more information on how to configure your
email program to receive email from one or more POP mailboxes, please
contact the developer of your email program.
Top >>
I am having trouble
receiving email at my Station 1 account. What
should I do?
Email troubles can be caused due to errors
attributed to your email program, the outgoing server, or the incoming
server. The table below shows some typical email problems, and
what to check for when they occur.
|
Cannot
send any e-mail.
|
- Check your
Internet connection, Can you browse the web? If not, then you
have a connectivity problem. Contact your ISP.
- Check your SMTP settings. Contact
your ISP and confirm the Outgoing mail server settings in your
email program, or that the ISP's mail server is functioning
|
|
Cannot
receive any e-mail.
|
- Check your
Internet connection, Can you browse the web? If not, then you
have a connectivity problem. Contact your ISP.
- If this is an alias account and you
were receiving email before, check with the service provider
that maintains your mailbox.
- If you are using a POP account with
us, check the setting for the Incoming (POP) server in your
email program. Is it your domain name (i.e.
www.yourdomainname.com)?
- If your email is bouncing back to the
sender, please have the sender forward us the returned message,
at techsupport@station1.com
- Send us an email message to techsupport@station1.com
describing your problem. Don't forget to include your account
information, and if this is an alias account, the email address
of your POP mailbox.
|
|
Cannot
download email from my POP account.
|
- Check your
userid and password setting in your e-mail program
- This is a problem that may also be
associated with large email attachments. Send us an email
message to techsupport@station1.com
describing your problem.
|
Top >>
How do I place my web
site in the top 10 listings of all major directories and search
engines?
- This is the "million dollar"
question that every web publisher asks! Unfortunately the only
definite way to enter your web site in the front page of every major
search engine (i.e. Altavista, HotBot, etc.) and directory (i.e.
Yahoo, Infoseek) is to purchase banner advertising from each and every
one of them! If your Internet advertising budget doesn't allow you to
purchase banner space, the best you can do is to ensure that your web
site has the right elements that will help it rank well among other
similar web sites submitted to a particular directory. In order to
achieve a good ranking make sure that your home page includes
"META Keyword" and "META description" tags, the
text on the home page is descriptive and includes words which are
associated with your services and products, and that your home page
doesn't include frames. Please note that all images are ignored and
only text is considered for the evaluation of your site's content and
its indexing by different search engines .For more information on META
tags please read this
document.
-
- In addition to adding some basic elements for
the various search engine "spiders" that will index your web
site's content, it is important that you follow the submission
guidelines for each particular search engine or directory you are
submitting your web site. Please note that certain directories and
search engines penalize sites that are submitted multiple times (index
"spamming"), reject "deep" submissions (the
submission of each individual page from your web site), and may reject
web sites that are "under construction" (Yahoo is
known to have such a policy).
After submitting your web site, allow 4-6 weeks before your web site
appears in all the directories and search engines you have chosen to
submit your URL. If it doesn't appear in all of them, feel free to
contact each site by email or phone and ask for an explanation.
Typically you will get an answer and some assistance, although most
search engines and directories do not guarantee the entry of a URL in
their databases.
To submit your web site to different Internet directories, or to check
if your web site is included in major directories and search engines
you can use a variety of free web tools such as Web
Site Garage , Rank This, and
Submit-it.
Top >>
|
